In a case where you need to refund your customer for a sale, we have made this easy to do via your dashboard. 

Here’s how to process a refund:

1. Log into your dashboard. 
2. Go to your ‘Transactions Page’ and select the particular transaction you want to make a refund for.
3. Click the ‘Refund Button’ at the top right corner.
4. You have now initiated the refund process. Depending on the selected currency, the payout time may differ. Refunds made on crypto transactions are immediate, while other currencies take x business days.