In a case where you need to refund your customer for a sale, we have made this easy to do via your dashboard.
Here’s how to process a refund:
- Log into your dashboard.
- Go to your ‘Transactions Page’ and select the particular transaction you want to make a refund for.
- Click the ‘Refund Button’ at the top right corner.
- You have now initiated the refund process. Depending on the selected currency, the payout time may differ. Refunds made on crypto transactions are immediate, while other currencies take x business days.